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Assist the customer in determining which products
need to be refurbished.
Generate a schedule that outlines the scope and time frame of the
project.
Make the logistical arrangements for the products to be refurbished.
* fabric protection
* wood surface treatment
* chair and drawer lubrication
* light and cable management
Staff at regularly schedule intervals, a single person on the
customer’s site to perform repairs and minor furniture adjustments.
Offer a quick-response service program for limited service needs.
Provide documentation of all maintenance activity.
Help customer develop guideline for furniture disposal.
Provide information on disposal options (donations, brokering,
etc.).
Remove furniture from customers site.
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